Saturday, 27 February 2010

I am the best that you ever owned



After so many years of struggling.. I dunno who I am... I dunno wat I want... I dunno how I feel... I dunno what I know...

I often looked back at the spot where I was being left behind by you, kept doubting myself for the mess that I had ended in...kept reflecting on what I can do better...

And later... kept laughing at myself for being such a fool...kept wondering what was on my mind back then...

Because of you, I have become a better person with higher qualification, more skills, bigger social networks, more positive attitude...

You gave me the motivation to achieve further in life, to strive higher in heights, to explore wider in the unreachable...

You made me realized that I am still loved by many people... that I am worth tons more love than what you can give me...

 ...that I am the best that you ever owned....

Thank you for giving me this loving experience....

Wednesday, 24 February 2010

Sasa (Jurong Point) Service Review - Bee Ee Shan

My buyings today at Sasa...




I spent a total of $91.15 in Sasa today with the Sales Associate - Bee Ee Shan. I shall go straight into reviewing her service.


Greetings:5/5

Generally, all staffs greet you when you enter the shops. Giving 5/5 is only because all of them did greet me on a promptness basis. But whether they take sincerity in greeting me is another thing. If you did notice, a lot of customer servicers in Singapore greeted the customers with their eyes looking at the clothes that they were folding, at the cashier while they were tendering the sales, at the food while they were fetching them, etc.
For Sasa, still ok. At least they did look at my direction when they chanted 'Gooooood.....' and back to the job they were doing while singing 'evening... welcome to Sasa...'

Her Courtesy : 5/5

Smiled while looking into my eyes!

Her Recommendation: 5/5

Overall very good. I was planning to buy 'The make up shop' brushes which cost about $24 for the biggest brushes, $22 or 02, about $20 for 03 and so on. Upon seeing my selection in the basket, she quickly presented me with 'Sasa' brushes which might not be pure goat fur but were a lot smoother and softer than my choice. Sasa brushes were at least half the price lower than 'The make up shop' bushes.

Her effort to understand my needs: 5/5

Very meticulous. She looked at the items I have selected and started a conversation to understand why I needed to buy them. Intermediately, asked if there was anything else I need.

Her Honesty: 2.5/5

When I asked if Sasa brushes are all made of genuine goat fur, she said yes. But I rebuked that the customer servicer in Sasa Raffles branch told me that they are made out of manmade and goat fur. She then diverted my attention to the fact that it is softer than goat fur, can be washed and it is cheaper. So, 'counted' as genuine goat fur.

Overall Service Quality: 4/5

Near to perfect aside from the honesty part. She gave me ample space to look around and kept a distance from me so that I do not feel pressurized and be made available immediately if I need any help.

Saturday, 20 February 2010

Coco and Dave

Coco smsed me to book for a brazilian waxing appointment. She said she is coming with a friend and he may need to sit outside in the hall. That word 'friend' and 'he' caught my attention. Coco usually comes with her boyfriend - Dave and he will also get himself waxed too. So, this sms sparked off my curiosity.

I replied: "He? You mean you are not coming with Dave, both of you no more liao?”

And I received: "Yes, about one month plus liao..."

I have been waxing this couple for the past 6 months and get to learn about the love, the goals and future plans they had shared. This 3 year old couple shared so much in life which made me wonder what has weaken the bond between them and caused the break up. Of course I wanted to find out more and thought that it’s a good time if the new man was left sitting outside.

For those who have patronised BP will know that it’s a little inconvenient to bring your friend with you to my house. I only have my room that is cater for these services which do not have any sitting area dedicated to the client or their friends.

But when Coco and her friend arrived at my house, she decided that this man will sit in the service room. I respected that but in another way disappointed because this means that I could not find out more. After she left, I quickly sms that I am really concerned about what had happened and hoped that she is doing fine.

Apparently…..she is definitely doing ok! If not, that new man would not have come into her life. How lame I was…to be overly concerned.

I came across many waxing couples coming together for the waxing experiences. I learnt so much about their life, sweet encounters, future plans and many other things about them. We exchanged our thoughts, advices and experiences on BGR. And trust me that these conversations are one of the most valued lessons in my life.

I am not sure how many couples will end up like Coco and Dave who went on their separate ways or like another couple who got engaged on only 6 months of dating and looking forward to sweeter life together.

But I will pray hard that all couples who patronised BP will be blessed with the best loving experience in the world, be it regulars or non return clients.

Ewan Mc Gregor - Your Song.....

Friday, 19 February 2010

Dong Qiang Day in Office



Posing for pictures!

Sexy Lion Pose! They are changing poses for picture taking! Kawaii!

Lion shaking bon bon...
Lion's Butt and me... This is a playful Lion!

Thursday, 18 February 2010

Office Ladies in uniform!

Happened to wear the same top with Millie!
Ha.. so took a pic together!


Wednesday, 17 February 2010

SOKA Impressionable Service

Today is CHU 3, the 3rd day of the Lunar New Year. It was a bad morning for me as I had one eye badly swollen. Not sure why but must be myself rubbing the eye vigorously when I was asleep. I called like 4 different clinics before getting through the last one to know that my eye can finally get some professional help!!!

Saw a doctor and she was shocked to see the state I was in. I looked like I got into a fight with someone and had my eye boxed! See picture ------->


Well, this is something quite usual for me due to the allergies I have but then I must say this is also one of the serious ones. After collecting my medication n eye drops, I immediately took them in hope to have my eye de-swell asap.

Fearing that people will see my swollen eye, I went ahead to do my New Year prayers at Gakkai with my sunglasses on.

About an hour later, I ended the chanting and decided to leave Gakkai. To my disappointment, it was RAINNING!!!! I paced around the exit to decide if I should run in the rain to the bus stop which was about 4 mins walk.

I thought my Chu 3 was a really bad one, until someone approached me and asked if he could shelter me to the bus stop! I saw lights blinking behind him, like a Buddha! LOL!

"Can I help you?' said the helpful man.

"Erm.... Pei say lah... Is it troublesome?” I replied.

Helpful man: "This is what we are here for! To help comrades in whatever way we can!"

Utterly speechless with the level of service that Soka gets down in details for the members!

This helpful man - Wei Qiang belongs to the young lion group who willingly render ad hoc services needed from time to time during events or special occasions.

Young Lion group - always prepared to roll up their sleeves and put in their ultimate effort in helping around.

This is a very delicate and personalized service that all service provider companies should adapt. Awaken by service structure, I must make sure that I can provide such service one day, if I own a business.

An impressionable experience!

Friday, 12 February 2010

Ungentleman at NTUC Jurong Point

Chinese New Year may not be as meaningful to the younger generation but still, it’s a festive that is widely celebrated. Most shops, markets, eating places and facilities will be closed. In case, you don't cook and did not stock enough. See this link: http://sg.answers.yahoo.com/question/index?qid=20100210005609AAbaxfL

Tomorrow is the New Year’s Eve and almost the whole Singapore is stocking up the fridge with rations to compact the 'Only MaC.D day' for the next few days. I accompanied my mum to the Extra PAP's supermarket at Jurong Point to grab the stocks! It was filled with people mountain people sea which took me almost 45mins for the que to pay my stuffs.

It’s about 2230 when we walked out of the checkout counter. After repacking the rations into our shopping cart, I reminded my mum to check with the customer service to see if there are any free items to redeem in our receipts while there wasn't any queue.

When my mum was approaching the counter, a stern voice roared: "SORRY!!! THE QUE IS OVER HERE!!!”. It was so loud that I could hear from almost 2 meter away from my mum under the noisy pilipala CNY song drilling.

My mum was very embarrassed at first and though that it’s really careless of her to cut somebody's queue. She quickly walked away from the counter and both of us looked towards the direction where the voice came from. Only then, we realized that man was quite rude, actually.

He has a gua lan face and not even expressing the reminder to my mum on a friendly approach. He did not smile and looked very snobbish.

"Do you need to be so loud?!" I threw back at that freako man. My mum continued: "Yah loh, do you have to be so loud? I don't know there is a Queue...".

Freako Man: "I said twice already and I only say louder a bit, am I that loud? Do you still need to nag?!

Me: "YES! VERY LOUD, I can even hear from here!"

Freako Man continue to 碎碎念。。。

My mum continued to counter attack that man: "Not that we are queuing for some free gifts that only have a limited amount of items, if my receipt got something to redeem, means got. Don't have, I cut your queue, I also gain nothing. Why do you have to be so loud? Ungentle man! ...", as he wasn't apologetic at all.

Actually, it’s ok that the freako man reminds my mum that the queue starts somewhere. It’s ok if he speaks loudly and sternly. But that kind of ungentle man and snobbish attitude was really unforgiving. At least a smile from him when we look his way could have save him from the poison tongue attacks.

If I am daring enough, I wished I have taken a pic of him to share it with you over here!